Help centre

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Frequently asked questions:

How do I make a request under the Freedom of Information (FOI) Act?

Read about the FOI Act and how to make a request.

Check our previous releases to see if we’ve already answered your question.

For property enquiries relating to roads managed by us, read our advice on land and property ownership.

Apply for compensation if the value of your property goes down because of pollution or disturbance from the use of a new or altered road. Learn more about making a claim

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We share live travel updates, important safety information and much more on our social media channels.

Find a channel that works for you

What’s happening near me?

Find out about road projects, events and latest news in your region.

Contact us

If you haven’t found what you’re looking for here, our customer teams are available 24/7 to help:

Call: 0300 123 5000



National Highways
National Traffic Operations Centre
3 Ridgeway
Quinton Business Park
Birmingham      B32 1AF

Other helpful information

Media enquiries

If you have a media enquiry or a documentary bid please get in touch.


If you have concerns about economic crime (fraud, bribery, corruption, money laundering or modern slavery) within our organisation or on our network, or need to raise a concern about us, please contact:


Telephone: 0300 470 3680 (24hr answerphone)

Our Offices

Contact details and opening times for our main offices.

Our registered office

National Highways, Bridge House, 1 Walnut Tree Close, Guildford GU1 4LZ

Registered in England and Wales No. 9346363 United Kingdom

Making a difference for you

We’re listening to the people who rely on our roads, making sure that the feelings and experiences of those affected by our work shape the things we do.

Find out more