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M3 junctions 2 to 4a all lane running One-year post opening project evaluation While Highways England has made every effort to ensure the information in this document is accurate, Highways England does not guarantee the accuracy, completeness or usefulness of that information; and it cannot accept liability for any loss or damages of any kind resulting from reliance on the information or guidance this document contains. Page 2 of 35 Foreword Highways England’s motorways are among the safest in t…

Efficiency Report Year 4 2023-24 National Highways continues to be committed to connecting the country and driving social value through our focus on safety, customer and delivery. 2 National Highways Efficiency Report Year 4 – 2023-24 Contents Foreword 5 Executive summary 6 1. Introduction 8 Efficiency overview 8 Types of efficiency 9 Split of our RP2 efficiency target 12 Background to the efficiency challenge 15 What efficiency means to National Highways 16 2. How we will deliver the KPI 19 3. …

HIGHWAYS AGENCY NETWORK MANAGEMENT MANUAL PART 11 – ADMINISTRATION CONTENTS Chapter Page No. 11.1 Claims for Damage to the Highways Agency’s Road Network [Green Claims] 11.1-1 11.1.1 Introduction 11.1.2 Requirements for Maintaining Agents 11.1.3 Requirements for Managing Agents 11.1.4 Requirements for Managing Agent Contract Contractors 11.1.5 Requirements for Enhanced Managing Agent Contract Contractors 11.1.6 Exceptions 11.1.7 Claims for damage against persons unknown - bulk return 11.2 Claims…

We're restoring heathland and upgrading the junction with the A3 Wisley interchange and to reduce congestion, improve safety and create more reliable journeys.

Post ORR Investigation Improvement Plan Six Month Update March 2025 Document Control Document Title Post ORR Investigation Improvement Plan – Six Month Update Owner Chief Customer & Strategy Officer Author Performance & Regulatory Compliance (PRC) Division Distribution All Directorates and ORR Document history Revision Description Date Author Notes Version 1.0 Final 31/03/2025 PRC Approved - 31-03-25 Introduction In February 2024, ORR launched an Investigation into National Highways’ performance…

Specialist Professional and Technical Services (SPATS) Framework Lot 1 & Lot 2 Task 1127 Smart Motorway Incident and Infrastructure Investigation – M1 Junction 39 to 42 July 2021 Smart Motorway Incident and Infrastructure Investigation Lot 1 SPATS Framework Executive Summary This report has been prepared as part of Highways England’s response to the Government’s Smart Motorway Safety Evidence Stocktake and Action Plan. It delivers on the commitment of the Smart Motorway Stocktake Action, to inve…

M1 junctions 28 to 31 and junctions 32 to 35a all lane running and M1 junctions 31 to 32 controlled motorway One-year post opening project evaluation While Highways England has made every effort to ensure the information in this document is accurate, Highways England does not guarantee the accuracy, completeness or usefulness of that information; and it cannot accept liability for any loss or damages of any kind resulting from reliance on the information or guidance this document contains. Page …

Specialist Professional and Technical Services (SPATS) Framework Lot 1 & Lot 2 Task 1127 Smart Motorway Incident and Infrastructure Investigation – M6 Junction 5 to 6 July 2021 Smart Motorway Incident and Infrastructure Investigation Lot 1 SPATS Framework Executive Summary This report has been prepared as part of Highways England’s response to the Smart Motorway Safety Evidence Stocktake and Action Plan. It delivers on the commitment of Smart Motorway Stocktake Action to investigate road user sa…

Code of Practice Lighting and Marking for Abnormal Load Self escorting vehicles incorporating Operating guidance Basic principles – escorting from the front . 19 In the event of a breakdown of the abnormal load vehicle . 19 7 PARKING UP . 20 Vehicle parked “In line” . 20 Vehicle parked in “Fend off” position . 21 Vehicle parked in “Fend in” position . 21 8 JOB COMPLETED . 22 APPENDIX 1: REFERENCES . 23 APPENDIX 2: SELF ESCORTING DECLARATION . 24 APPENDIX 3: ABNORMAL LOAD CLASSIFICATIONS AND NOTI…

An Introduction to the Lean Visual Management Maintenance Foreword Highways England has three imperatives : Safety - our aim is that no one should be harmed when travelling or working on the strategic road network. We care about each other, our suppliers, our customers and communities. Customer Service – improving how what we do impacts those that use the roads. Delivering the Road Investment Strategy – on time and efficiently. Lean principles provide a foundation to help enable all of these pri…