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Being an open and transparent organisation is an important part of what we do. We aim to keep the public and industry informed about our activity and our performance against our key performance indicators. To support this, we publish all reports and documents that we’re required to under our licence agreement with the Department for Transport and our statutory obligations, or to fulfil legal requirements.  We’ll provide fit for purpose, accessible information that meets our statutory requireme…

This privacy notice sits beneath our top level privacy notice and provides information about how personal data is used when we occasionally ask users for feedback and opinions regarding our website and online presence, sometimes in conjunction with our contractors. What personal data do we collect and handle? Information we may collect includes personal information, for example, name, address and postcode, date of birth, telephone details, email address. This list is not exhaustive however th…

The high and heavy load grid routes and maps are provided “as is” and “as available” without any representations, guarantees, conditions or warranties (express or implied) as to: its accuracy its availability non-infringement suitability Accordingly, you hereby agree and acknowledge that your use of these routes and maps is entirely at your own risk. To the extent permitted by law, we, and third parties connected to us (including without limitation our representatives, agents or sub-contrac…

In this section These are the functions National Highways uses to manage cyber security risks and events. In this section Identify Detect Respond Recover Identify Understanding and managing cyber security risk to National Highways systems, data, assets and overall capabilities.  Requirement The Supplier must follow National Highways information risk governance processes. Specification To govern risk appropriately, the Supplier ensures that: named individuals are clearly responsible …

A key strand of activity on the road to net zero is the transition to cleaner vehicles on our roads. We are working on a range of initiatives underway to support this goal. One action we committed to in our net zero highways plans is to publish a blueprint for EV charging services on our roads. This is a fast developing area and since the publication of Net zero highways: our 2030 / 2040 / 2050 plan in July 2021, the landscape has changed. The Department for Transport has published Taking char…

This privacy notice sits beneath our top level privacy notice and provides information about how personal data is used when we occasionally ask users for feedback and opinions regarding our website and online presence, sometimes in conjunction with our contractors. What personal data do we collect and handle? Information we may collect includes: vehicle registration and type. Members of the public may be visible, but this is not the purpose of the activity. Please note that the information …

This privacy notice sits beneath our top level privacy notice and provides information about how personal data is used in relation to the Planned Engineering Works (PEW) system. What personal data do we collect and handle? Information we may collect includes name work email work phone number Please note that the information we process on you will always be proportionate and only used in support for the purpose specified below. What do we use the data for? All engineering works carried ou…

The Network Claims team processes claims made against the company in relation to damage or injury caused by alleged negligence to the road network. They also claim against individuals and third parties where they have allegedly damaged the road network. National Highways manages England’s motorways and principal A roads, known as the strategic road network (SRN), and must comply with The Highways Act 1980, which is the UK's main legislation for road management and operation. Types of claim If…

There are occasions where National Highways seeks to recover monies from a third party in respect of damage caused to the strategic road network (SRN). These are known as 'Green Claims'. In order to maintain the SRN to ensure the safety of all road users, it’s essential that we act quickly to remedy or repair defects and damage that may be hazardous. Where this damage has been caused by a third party, it may lead to a Green Claim. We claim against an insurance company to recover the cost of re…

Published 24 Jan 2024 Share this article An innovative system that uses ex-service diesel engines and gravel to store electricity has been developed by an entrant in a multi-million-pound competition funded by National Highways.  Start-up Cheesecake Energy Ltd (CEL) says its 'eTanker' battery system has the potential to be the greenest in the world and will be able to speed up electric car charging while protecting the grid from overload. The eTanker prototype system The company was one of…