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In this section On this page: Foreword Introduction Our first Social Value Plan Economic prosperity Environmental improvement Community wellbeing Equality, diversity and inclusion Recognising social value 2023-24 activity Foreword Here at National Highways, we believe that connecting people builds communities, creates opportunities and helps the nation thrive. Our network is a vital part of everyday life, and crucial to the UK economy. We define social value as the benefits that we,…

The content on our social media channels gives you important information about using our roads safely and helps you see what is happening on England’s motorways and major A roads, allowing you to plan your journey better. Reporting incidents  In an emergency, call 999. Other incidents should be reported via our Customer Contact Centre on 0300 123 5000.  Our channels are not always monitored in real time. X Regional X channels are updated and monitored 24/7 by our National Traffic Operation …

Find out how to make your journeys as smooth and safe as possible when the temperatures drop. Before you travel To ensure your travel plans go without a hitch, it’s important to plan your journey in advance, particularly if you’re travelling on routes you’re not familiar with. Plan your route Check the availability of service areas along your route Make sure you know how to operate your headlights and fog lights Check your vehicle Pack a winter kit Check the weather forecast. If snow or …

The Orwell Bridge carries the A14 over the River Orwell, south of Ipswich in Suffolk. Here you can find information about current and planned speed restrictions and closures on the bridge Orwell Bridge - Open Scheduled maintenance Like any major structure, the bridge needs frequent maintenance to keep it in a safe and serviceable condition. Sometimes we need to close the bridge to keep road users and our team safe while we work. We understand closures cause disruption to road users and loca…

The abutments once formed part of a railway bridge, constructed in the early 1840s, on the Dalry to Kilmarnock branch, connecting with the former Glasgow, Paisley, Kilmarnock, and Ayr Railway. Share this article Location: North east Kilwinning, North Ayrshire, Scotland Status: Complete History Constructed in stages in the early 1840s, the line closed to passengers in April 1966, even though a sleeper service continued until its full closure in 1973. About the structure The bridge’s deck w…

How to make a complaint to National Highways If you’re unhappy with any part of the service we provide, we want to hear about your experiences so we can learn from them and improve. Before you begin We operate, maintain and improve motorways and major A-roads in England. We can’t respond to queries about roads we don’t manage, so please check our responsibilities and the roads we manage before you begin. Complaints regarding traffic and transport regulations, legislation and policy should be…

Contact details and opening times for our main offices. Registered office National Highways Bridge House 1 Walnut Tree Close   Guildford   Surrey   GU1 4LZ  Our Customer Contact Centre is available 24/7 to help you: Call: 0300 123 5000 Email: info@nationalhighways.co.uk National Traffic Operations (open 24/7) National Highways National Traffic Operations Centre   3 Ridgeway   Quinton Business Park   Birmingham  B32 1AF  Call: 0300 123 5000 Email: info@nationalhighways.co.uk  P…

HGVs have zones of limited vision. Don't linger next to an HGV   Find out how to avoid the zones Know the HGV zones Large vehicles such as trucks and heavy goods vehicles (HGVs) have 4 zones of limited vision and are often considerably longer, heavier and more powerful than standard vehicles needing more consideration. Other drivers often underestimate the size and position of these zones of limited vision. Please be aware of the zones so you can stay safe. Join our mailing list. Be the…

Our Health Safety and Wellbeing Director Melanie Clarke hosts bi-monthly webinars exploring Health Safety and Wellbeing across our industry. This is an opportunity to share best practice and innovation with us and our supply chain partners. Our key aims for the webinars are to: promote the continual improvement of health safety and wellbeing performance across our industry provide opportunities for collaboration build engagement gain insight Webinar dates Throughout 2025 we will be holdi…

Cannards Grave Road bridge in Shepton Mallet is one of over 3,100 structures within the Historical Railways Estate which we maintain on behalf of The Department for Transport (DfT). Share this article Published 03 Apr 2023 Working closely with DfT and Mendip Council, we’ve arranged a ‘permissive agreement’ that has enabled the creation of a new active travel route between Collett Park, the Tadley Acres housing estate and East Shepton residents to the Townsend Retail Park and West Shepton. O…