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The following policy relates to claims where National Highways seeks to recover monies from a third party in respect of damage caused to the SRN. These are known as 'Green Claims'. Introduction 1.1 The Highways Act, 1980 (‘the Act’), is UK’s primary legislation to deal with the management and operation of the road network in England and Wales. As England’s highways a…

National Highways needs to be able to access information for as long as it is needed . Information must be stored on a medium that remains accessible and available. In this section Requirement: The Supplier (at any stage of remoteness to the Client) manages the relevant information through the entire information lifecycle on behalf of National Highways. …

Customer service and operations Find a job From regional and national traffic operations to 24/7 customer services and asset management.  Find out what each one does below.  Home Job types Career programmes Working for us Recruitment journey Operations Customer Services Division (OCSD)  The OCSD is responsible for keeping customers moving safely. It does this by providing helpful, accura…

Job types Find a job It takes all manner of expertise to build the roads of tomorrow and maintain the roads of today. Our success depends on the drive and dedication of every single person who works here. Our colleagues work together to transform England’s roads, keep our roads safe, and unlock the nation’s economic potential. There's a role for you here and opportunities are endless; take a …

Whether you’re heading north to south or east to west across the country, you’re likely to travel through our network in the East Midlands. We’re the beating heart of the country and roads support economic growth, helping connect global brands to their customers. Many national distribution companies have chosen the Midlands as their home because of the excellent road infrastructure here. Our maj…

These are the rules that govern how suppliers should handle data and information on National Highways' behalf In this section What National Highways expects from the Supplier The IMS is to be read in conjunction with the relevant National Highways contractual requirements with the Supplier.  For the purpose of the IMS the Supplier is equivalent to the terms Contracto…

We rely on information to make decisions. We want our information to be trusted. In this section By assessing how well National Highways and its suppliers manage information (in line with its policy, requirements and specifications), National Highways assures its stakeholders that it is using their information appropriately This also helps National Highways u…

Information for those who need to carry out works or divert traffic onto the National Highways strategic road network. Principles of network occupancy Applying for network occupancy Roads we manage and maintain How our regional networks availability teams work Current and planned works Principles of network occupancy The following standards and requirements apply when you're workin…

Research publications can be found listed below within year order. 2024-25 publications Application of biocementation to improve a well-graded granular material against cyclic loading (external link) Automating construction of road digital twin geometry using context and location aware segmentation (external link) Bayesian dynamic modelling for probabilistic prediction of pavement condition (e…

Whether you’re heading north to south or east to west across the country, you’re likely to travel through our network in the West Midlands. We’re the beating heart of the country and our iconic roads, like Spaghetti Junction are its lifeblood. From chocolate to car production, jewellery to JCBs our roads support economic growth and help connect global brands to their customers. Many national dist…