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National Highways Operational Metrics Manual July 2025 Contents Contents . 2 1. Introduction . 2 Introduction to the Operational Metrics Manual . 2 Background . 2 Description of the Operational metrics manual . 3 Intended audience for the Operational Metrics Manual . 3 2. Governance and assurance of KPI and PI metrics . 3 Governance and sign-off of metrics. 3 Change control. 4 Reporting arrangements . 5 Metric assurance . 5 3. Performance monitoring and reporting overview. 5 The Performance Specification . 5 The Key Performance Indicators and Performance Indicators for the Interim Settlement P…

M1 junctions 28 to 31 and junctions 32 to 35a all lane running and M1 junctions 31 to 32 controlled motorway One-year post opening project evaluation While Highways England has made every effort to ensure the information in this document is accurate, Highways England does not guarantee the accuracy, completeness or usefulness of that information; and it cannot accept liability for any loss or damages of any kind resulting from reliance on the information or guidance this document contains. Page 2 of 35 Foreword Highways England’s motorways are among the safest in the world1. In terms of fatali…

Commuted Lump Sum A Guide for Promoters of Major Third Party Projects 28 November 2023 -THIS PAGE IS BLANK- | 28/11/23 Commuted Lump Sum – A Guide for Promoters of Major Third Party Projects Page 2 of 17 | 01/02/24 Commuted Lump Sum – A Guide for Promoters of Major Third Party Projects Page 4 of 17 1. Introduction We (National Highways) are the government owned company which plans, designs, builds, operates and maintains England’s motorways and major A roads, known as the strategic road network (SRN). We manage and improve England’s motorways and major A roads, helping our customers have safer…

Improving safety for all KPI 1.1 The number of people killed or seriously injured on the SRN The number of people killed or seriously injured (KSI) on the Strategic Road Network (SRN) Unadjusted monitoring points: Adjusted monitoring points based on 2023 adjustments: Adjusted: Target RIS Year Unadjusted: Difference Adjusted: Difference 2500 Year Unadjusted: Actual Unadjusted: Target Adjusted: Actual Adjusted: Target 2338 Index (Actual vs Target) (Actual vs Target) 2281 2091 2197 0 2015 1777 1750 27 2338 2347 -9 2086 1 2016 1979 1678 301 2281 2252 29 2 2017 1834 1607 227 2091 2156 -65 2000 1939…

4 Strategic Design Panel progress report Good road design: Contents Strategic Design Panel progress report 4 – March 2021 Foreword 6 makes roads safe and useful Executive summary 9 is inclusive 1. The Strategic Design Panel 13 makes roads understandable 2. Making progress 17 3. Design review 23 fits in context 4. Corridor design 26 is restrained 5. Climate change and biodiversity 29 is environmentally sustainable 6. Key recommendations and forward planning 32 is thorough Appendix A – Understandi…

Our plan to protect and increase biodiversity June 2015 Contents Foreword . 3 Part 1: Biodiversity and England’s Strategic Road Network 1. Biodiversity – what is it and why is it important? . 5 2. Biodiversity – how and why is it declining? . 5 3. Is there an issue relating to biodiversity on Highways England’s roads? . 7 4. The role of Highways England, and what is expected of us? . 9 5. Who we will engage with and why? . 10 6. What is our approach? .11 7. How will we know we’ve made a differen…

An Introduction to the Collaborative Planning System Foreword Highways England has three imperatives : Safety - our aim is that no one should be harmed when travelling or working on the strategic road network. We care about each other, our suppliers, our customers and communities. Customer Service – improving how what we do impacts those that use the roads. Delivering the Road Investment Strategy – on time and efficiently. Lean principles provide a foundation to help enable all of these prioriti…

Following the conclusion of the Spending Review, the Government has taken the decision to cancel the A12 Chelmsford to A120 scheme. Latest updates Overview Documents Latest updates 01 August 2025 A12 Chelmsford – cancellation We recognise this may be disappointing news and we remain committed to maintaining and renewing the Strategic Road Network (SRN), making sure it works for all road users. The Government and National Highways remain committed to maintaining a safe and reliable road n…

The latest news from the A428 Black Cat to Caxton Gibbet project In this section New free-flow link opens to traffic – August 2025 On Monday 18 August 2025, we opened several new stretches of road at the Black Cat roundabout. This is a major milestone for the scheme that will improve journeys for thousands of road users every day.   Aerial view of the new A421 to A1 free-flow link road. If you're travelling from the A421 eastbound to the A1 northbound, you can now use a new free-flow link…

National Highways Board & Executive Gifts & Hospitality Declarations Gifts and hospitality given or accepted by our Board and Executive Committee members 01 April 2024 – 31 March 2025. Board Members and Executive Directors not listed below have not given or accepted any gifts or hospitality for the period in question. Name & Role Gift (G) or Giving (G) or Summary description of gift Company Date hospitality or Hospitality (H) Receiving (R) or hospitality offered or accepted gift received or give…