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…As Chief Customer and Strategy Officer, I want to know that developments on our network are meeting their objectives and are putting the needs of our customers first. Post Opening Project Evaluations (POPEs) are a vital part of that assessment.……Customer journeys Summary For our e…

…Our road network carries a third of road traffic, and we have seen demand grow by a quarter since 2000, with continued growth forecast. Smart motorways were introduced in 2006, to help meet growing demand for space on our motorways.……Customer journeys The additional lane available to road users has unlocked extra capacity and led to improvements in customers’ …

…Source: Highways Agency (2013) A11 Fiveways to Thetford improvement Client Scheme Requirements. 2 The recalibration occurred in 2021 after data for this evaluation had been collected.……Elliot Shaw Chief Customer and Strategy Officer December 2023 A11 Fiveways to Thetford dualling …

…In addition, we are continuing to deliver further measures as set out in the Department for Transport’s Smart motorway safety evidence stocktake and action plan7, published in March 2020, and our Progress Report8 published in April 2021, setting out our progress in delivering the actions.……Customer J…

…This document contains a Technical Architecture Form which the Service Provider must submit to the Service Manager providing details about how the Service Provider intends to connect to the Gateway.……The system will seek to improve customer service by performing functions such as identifying what customers v…

…purpose is to connect the country, Thanks to having such a fantastic team working on this, we’ve so that our nation can thrive.……The National Highways Customer www.info@nationalhigh Customer Contact Centre is the first point of contact for all public enquiries.…

…HelmUK trialled a platoon consisting of three vehicles, but it is technically possible to connect a larger number of vehicles. 17 > 1.……After successful completion, DAF issued the customer field trial road release for the platooning system Phase 3 (September 2021 to March…

…Distribution company that owns, operates the power lines and infrastructure network that connects homes and commercial properties to the operator(s) electricity transmission network.……Section 21 We acknowledge the design proposals in this AIP document as being in accordance with our…