Search

Digital, Data and Technology Strategy 2023-2025 Digital Services: Enabling journeys through technology and data 1 The 2023-25 version of the Digital, Our original strategy was centred on Data and Technology Strategy updates three core themes: our original document - published in 2020. A lot has chan…

Lean Tracker User Guide 24th March 2025 Version 1.2 © 2022 National Highways Document Control Document Title Lean Tracker User Guide Author Lean Team Owner Martin Bolt Distribution Lean Tracker Users (Internal & External) Document Status Final Revision History VERSION DATE Description AUTHOR 11 Dece…

Your property and discretionary purchase 4 Content Introduction 5 Discretionary purchase 6 Requesting and submitting an application for discretionary purchase 7 How we assess your application 8 Stage 1: the pre-conditions 11 Stage 2: the assessment of serious effect 13 Stage 3: your case for discret…

Water preferred policy Guidelines for the movement of abnormal indivisible loads Page 1 of 28 1 Introduction An abnormal indivisible load means a large or heavy object which is indivisible into smaller parts without undue expense or risk of damage and, when placed on a vehicle, results in the attrib…

We are making safety and capacity improvements to this important strategic route to support economic growth and planned development in the region. Start date Started End date 2024-25 Cost £282 million Latest updates Overview Documents Latest updates 27 June 2025 Update on work programme throughout July We’re carrying out essential maintenance and improvement works along the M42 between j…

Making a difference for our customers Customer service strategy February 2022 nationalhighways.co.uk Foreword from our Chief Executive Making a difference Since we first published our Customer service strategy in 2016, we’ve Our road network is integral for our customers’ journeys and is the backbon…

Access and inclusion approach December 2023 Foreword National Highways is responsible for operating and maintaining the Our approach to access and inclusion, outlined in this document, will drive our strategic road network, 4,500 miles of motorways and A-roads across thinking and decision making, sk…

A14 Cambridge to Huntingdon improvement One-year post-opening project evaluation This document has been prepared by National Highways with assistance from its consultants. The document and its accompanying data remain the property of National Highways. While all reasonable care has been taken in the…

Efficiency Report Year 4 2023-24 National Highways continues to be committed to connecting the country and driving social value through our focus on safety, customer and delivery. 2 National Highways Efficiency Report Year 4 – 2023-24 Contents Foreword 5 Executive summary 6 1. Introduction 8 Efficiency overview 8 Types of efficiency 9 Split of our RP2 efficiency target 12 Background to the efficie…

National Highways Carbon Tool E-learning Training Programme Start Programme © 2024 National Highways National Highways Carbon Tool E-learning Training Programme lease use full screen ode Start nd lick the buttons to Programme avigate through the rogramme © 2024 National Highways Objectives of this p…