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National Highway Sector Schemes (NHSS) are bespoke integrated quality management systems for organisations working on the UK road network. This guide explains the benefits of NHSS certification and the steps involved in achieving it. It also describes the range of schemes available, who they apply to, and how to access the scheme documents. Please note that despite the similarity in names, NHSSs are not owned or administered by National Highways. However, we play an important part in their dev…

Subscribe to traffic information about incidents on National Highways' road network via RSS feeds These feeds contain all current and future planned events for the main regions and roads across our network. A more detailed list of incidents is available from the 'My Preferences' area of the traffic information services page. Regional RSS feeds All current incidents planned roadworks all events North West current incidents planned roadworks all events North East current incidents pl…

This page sets out how we manage your rights to information, transparency and privacy. Your right to transparency Public access to the information we hold As a Public Authority, National Highways is subject to the provisions of the Freedom of Information Act 2000 (FOIA) and the Environmental Information Regulations 2004 (EIR). This legislation obliges us to provide public access to the recorded information we hold, unless that information falls within the scope of an EIR exception, or FOIA e…

Published 14 May 2025 Skanska’s Bentley Works is a key hub for cementation, steel fabrication and ground engineering In this section Share this article A recent event at Skanska’s Bentley Works facility in Doncaster showcased how the site and local staff will play a key role in delivering the Lower Thames Crossing, one of the country’s most important transport projects. Skanska’s Bentley Works is a key hub for cementation, steel fabrication and ground engineering, and the visit provided an…

We’ve teamed up with Minecraft to recreate the Lower Thames Crossing in two new games. In this section In the games, students will be able to jump in and explore building one of the world’s largest tunnels and what is involved with keeping a busy road safe. The games have been designed for both KS2 (7-11) and KS3 (11-14) age groups to learn about the range of skills involved to deliver a large infrastructure project, from ecology to civil engineering and technology. The students will also be…

Published 04 Aug 2025 Launched to help develop the green skills needed to meet the project’s ambitious low-carbon targets In this section Share this article The new Lower Thames Crossing Skills Taskforce was launched by Lord Blunkett at the Institute of Civil Engineers last week A new Lower Thames Crossing Skills Taskforce was launched by Lord Blunkett last week, to help develop the green skills needed to meet the project’s ambitious low-carbon targets and support the construction industry…

The Asset Data Management Manual (ADMM) gives the requirements for creating and managing data for us or on our behalf. This page also contains other management and maintenance guidance that we no longer update, but which applies to some of our contracts Asset Data Management Manual (ADMM) The ADMM contains the asset data requirements we need in order to: maintain the asset data necessary for our safe and efficient operation achieve our corporate and asset management objectives Anyone creati…

If your property is affected by noise from one of the roads we manage, you may qualify for our noise insulation scheme. About noise insulation Is my property eligible for the scheme? What are the types of insulation available? Will all my windows be included? What if I choose not to accept the offer but then change my mind? What if my landlord or tenant does not want the work carried out but I do? What if I live in a listed property or managed estate? What is involved? Who will carry ou…

New arrivals to the UK build valuable skills whilst discovering local heritage In this section National Highways’ Lower Thames Crossing project worked with Thurrock Community College and Museum of London Archaeology (MOLA) to host transferrable skills training sessions at the BATA Heritage Centre for groups from the organisation Welcome to the UK. Welcome to the UK is a charity which was set up to support families from overseas to positively engage in their community. New arrivals from easter…

If you’re seeking to claim financial compensation from us for alleged damage or injury incurred while on the strategic road network (SRN), this is known as a 'Red Claim'. This kind of claim would be made where you allege that the injury or damage resulted from our failure to maintain the SRN properly. To defend such a claim, we’d need to prove that all reasonable measures were taken to ensure the highway was not dangerous to traffic or pedestrians. We aim to protect the public purse by only se…