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is an open platform for data-led insight and innovation to better connect the country Our commitment is to improve the journeys of our customers and impact on our communities. We're opening up our data and expertise as a platform for innovation across the mobility ecosystem. Our proposition Digital Lab is delivering services to partners via five labs. The purpose of the labs is to share valuab…

Whether you’re heading north to south or east to west across the country, you’re likely to travel through our network in the West Midlands. We’re the beating heart of the country and our iconic roads, like Spaghetti Junction are its lifeblood. From chocolate to car production, jewellery to JCBs our roads support economic growth and help connect global brands to their customers. Many national dist…

Customer service and operations Find a job From regional and national traffic operations to 24/7 customer services and asset management.  Find out what each one does below.  Home Job types Career programmes Working for us Recruitment journey Operations Customer Services Division (OCSD)  The OCSD is responsible for keeping customers moving safely. It does this by providing helpful, accura…

Our environment team have been busy carrying out a number of specialist surveys to gain a greater understanding of the ecology and heritage in the area. This work is important as it helps us to identify and protect key sensitive features. In this section Over the past few months, our environment team have been busy carrying out a number of specialist surveys to get a better understanding of the …

We have tried and tested severe weather plans to help keep you safe and moving on our roads during winter. We operate our winter service from 1 October to early April each year. Our activities are designed to make your journeys more reliable and keep you and our workers safe. To help keep you on the move, we have over 530 gritters based at 128 depots strategically located across the network. At …

We have produced maps of our operational regions outlining the strategic road network (the motorways and major roads we manage and operate) with constituency boundaries overlaid. We sent a copy of the relevant regional map to your office in Westminster after the General Election. These maps are also available to download here, along with a national map. If you would like a printed copy sent to you…

Making a difference for our customers We'll be by our customers' side, keeping them moving by providing exceptional services. The needs of our customers are central to everything we do. We’re listening to the people who rely on our roads, making sure that the feelings and experiences of those affected by our work shape the things we do. Our customers are diverse. They include the people who use…

National Highways Limited Social Enterprise Dynamic Purchasing System SUPPLIER PACK PART C C6 – SEDPS Buyer Agreement Page 1 of 35 C6 – SEDPS Buyer Agreement Final Version 2 – October 2023 [On Buyer Letterhead] Insert Supplier Name Address Xx/Month/Year Award of Buyer Agreement under SEDPS – [INSERT AGREEMENT NAME AND REFERENCE] I am writing to inform you that [INSERT NAME OF Buyer] (the “Buyer”) …

The following policy relates to claims made against National Highways for alleged damage or injury incurred while on the strategic road network (SRN). These are known as 'Red Claims'. Introduction 1.1 A Red Claim is where a third party seeks to claim financial compensation from National Highways for damage or injury incurred whilst on our strategic road network (SRN). 1.2 The Highways Act 1980,…

Meet our executive and non-executive directors Gareth Rhys Williams Nick Harris Scott Dale Janette Beinart Simon Blanchflower CBE Sukhi Johal Manny Lewis Kim Shillinglaw Rob Whiteman CBE Simon Wills Elliot Shaw Gareth Rhys Williams Chair Biography Appointed Chair in April 2024 The UK Government Chief Commercial Officer since March 2016 and one of the Vice Presidents of Fauna & Flor…