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As well as maintaining and operating the strategic road network safely, we work to find more ways to deliver safer, smoother and more reliable journeys for our customers in the future.

National Highways Contracts Pipeline 2020-2025 Contents 02 03 05 07 Introduction Commercial case Supply chain strategy 09 11 13 National Highways Procurement strategy Information Technology capability and capacity 1 5 1 5 1 7 Continuous improvement Contract control framework National Highways Contra…

Contents Contents . 2 1. Introduction . 3 Introduction to the Operational metrics manual . 3 Background . 3 Description of the Operational metrics manual . 4 Intended audience for the Operational metrics manual . 4 2. Governance and assurance of KPI and PI metrics . 4 Governance and sign-off of metr…

National Highways Operational Metrics Manual February 2025 Contents Contents . 2 1. Introduction . 4 Introduction to the Operational metrics manual . 4 Background . 4 Description of the Operational metrics manual . 5 Intended audience for the Operational metrics manual . 5 2. Governance and assuranc…

Lean in National Highways Road Investment Strategy Period 2 2020-2025 Foreword The impact of the National Highways Lean programme can truly be seen as industry changing. I’m proud to say that practices such as Collaborative Planning, Lean Improvement interventions and Visual Management have become s…

Connecting the country Our long-term strategic plan to 2050 May 2023 Foreword Executive summary Our strategic planning approach Trends shaping the future Our vision How we will deliver Next steps Foreword Our long-term vision The road ahead Roads will continue to be the most common mode of travel th…

Lean in National Highways Road Investment Strategy Period 2 2020-2025 Foreword The impact of the National Highways Lean programme can truly be seen as industry changing. I’m proud to say that practices such as Collaborative Planning, Lean Improvement interventions and Visual Management have become s…

Efficiency Report Year 3 2022-23 National Highways continues to be committed to connecting the country and driving social value through our focus on safety, customer and delivery. 2 National Highways Efficiency Report Year 3 – 2022-23 Contents Foreword 5 Executive summary 6 Introduction 8 The challe…

Delivery Plan 2023-2024 2 Delivery Plan 2023 - 2024 Delivery Plan 2023 - 2024 3 Contents 04 06 08 14 Foreword Executive Summary Improving safety for all Providing fast and reliable journeys 18 24 30 34 A well-maintained and Delivering better Meeting the needs of Achieving efficient resilient network…

Information on corporate governance