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Operational technology: our 2035 strategy Our strategy to 2035 Our operational technology services are vital to the smooth and safe running of our roads. The growing use of operational technology over recent decades has resulted in a complex landscape which we recognise needs to be made more accessible for our customers and our workforce. Our strategy is based around seven themes and we have set o…

Have a safe TRIP this summer Campaign partner resources Summer TRIP campaign summary National Highways is responsible for operating, maintaining, and improving over 4,500 miles of England’s motorways and major A-roads. We connect towns, cities, ports, and airports, and get people to where they need to be – safely and reliably.   Road safety i…

Smart motorways Incident and infrastructure investigation M1 Junction 30 to 35 Highways England response M1 J30 to 35 investigation - response’ M1 J30 to 35 investigation - response Contents Executive summary .2 Introduction .6 Methodology .8 Review of potential interventions .9 Actions . 23 1 M1 J30 to 35 investigation - response M1 J30 to 35 investigation - response Executive summary This sectio…

Contents Contents . 2 1. Introduction . 3 Introduction to the Operational metrics manual . 3 Background . 3 Description of the Operational metrics manual . 4 Intended audience for the Operational metrics manual . 4 2. Governance and assurance of KPI and PI metrics . 4 Governance and sign-off of metrics . 4 Change control . 5 Reporting arrangements . 6 The assurance plan for metrics. 6 3. Performan…

Transcript for episode two of National Highways’ podcast ‘Connecting the country’ A bold new approach to roadworks Recorded in Birmingham, England. Host Annette Pass, Head of Innovation, National Highways Panel Laura Baker-Lacey, Customer Service Director for Major Projects, National Highways Nick Fearnhead, Chair of National Highways’ Collaboration Board Customer Sub-Group Henry Shelford, Chairpe…

Digital, Data and Technology Strategy 2023-2025 Digital Services: Enabling journeys through technology and data 1 The 2023-25 version of the Digital, Our original strategy was centred on Data and Technology Strategy updates three core themes: our original document - published in 2020. A lot has changed over the past 1. Transforming our services. few years, and in such a fast-paced Transforming ser…

Manual Guidance. Other aligned, minor changes, at 7.2, 7.4.7, 7.7 and 7.15.1. (Issue 197) • E-mail for CCTV Services Team corrected within Use of non-standard CCTV chapter at 7.19.6. (Issue 190) • Errors corrected within Service Provider Contingency Plan Model Document at Annex 7.8.12. Formatting changes made to improve readability and some minor paragraph numbering issues. (Issue 194) • Amendment…

HIGHWAYS AGENCY NETWORK MANAGEMENT MANUAL PART 11 – ADMINISTRATION CONTENTS Chapter Page No. 11.1 Claims for Damage to the Highways Agency’s Road Network [Green Claims] 11.1-1 11.1.1 Introduction 11.1.2 Requirements for Maintaining Agents 11.1.3 Requirements for Managing Agents 11.1.4 Requirements for Managing Agent Contract Contractors 11.1.5 Requirements for Enhanced Managing Agent Contract Cont…

Connecting the country Our long-term strategic plan to 2050 May 2023 Foreword Executive summary Our strategic planning approach Trends shaping the future Our vision How we will deliver Next steps Foreword Our long-term vision The road ahead Roads will continue to be the most common mode of travel through to Our network is reaching maturity in its extent. Our long-term future focus will 2050 and be…

A43 Abthorpe roundabout improvements One-year post-opening project evaluation A43 Abthorpe roundabout one-year post-opening project evaluation Page 1 of 29 This document has been prepared by National Highways with assistance from its consultants (where employed). The document and its accompanying data remain the property of National Highways. While all reasonable care has been taken in the prepara…