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Contents Contents . 2 1. Introduction . 3 Introduction to the Operational metrics manual . 3 Background . 3 Description of the Operational metrics manual . 4 Intended audience for the Operational metrics manual . 4 2. Governance and assurance of KPI and PI metrics . 4 Governance and sign-off of metr…

Strategic Road responders Agreement Foreword Our strategic road network is more than 4,300 miles of motorway and major A-road throughout England. We look after the road network so that people’s journeys are safer, smoother and more reliable. We are committed to achieving our target to reduce the num…

National Highways Operational Metrics Manual February 2025 Contents Contents . 2 1. Introduction . 4 Introduction to the Operational metrics manual . 4 Background . 4 Description of the Operational metrics manual . 5 Intended audience for the Operational metrics manual . 5 2. Governance and assuranc…

An Introduction to the Lean Visual Management Design Foreword Highways England has three imperatives : Safety - our aim is that no one should be harmed when travelling or working on the strategic road network. We care about each other, our suppliers, our customers and communities. Customer Service –…

Lower Thames Crossing - Walkers, cyclists and horse riders - Kent

Lower Thames Crossing - Walkers, cyclists and horse riders - Kent

National Highways Contracts Pipeline 2020-2025 Contents 02 03 05 07 Introduction Commercial case Supply chain strategy 09 11 13 National Highways Procurement strategy Information Technology capability and capacity 1 5 1 5 1 7 Continuous improvement Contract control framework National Highways Contra…

Our net zero plan Roadmap scope Roadmap for concrete Roadmap for steel Roadmap for asphalt Embedding decarbonisation in National Highways Net zero highways: our zero carbon roadmap for concrete, steel and asphalt Net zero highways: our zero carbon roadmap for concrete, steel and asphalt 1 Our net ze…

Lower Thames Crossing - Walkers, cyclists and horse riders - Thurrock

Lower Thames Crossing - Walkers, cyclists and horse riders - Thurrock