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Making a difference for our customers Customer service strategy February 2022 nationalhighways.co.uk Foreword from our Chief Executive Making a difference Since we first published our Customer service strategy in 2016, we’ve Our road network is integral for our customers’ journeys and is the backbon…

Court of Appeal Ref: CA-2022-001066 and CA-2022-001105 NATIONAL HIGHWAYS LIMITED - and - (1) PERSONS UNKNOWN CAUSING THE BLOCKING OF, ENDANGERING OR PREVENTING THE FREE FLOW OF TRAFFIC ON THE M25 MOTORWAY, A2, A20 AND A2070 TRUNK ROADS AND M2 AND M20 MOTORWAY, A1(M), A3, A12, A13, A21, A23, A30, A41…

A5 Little Brickhill to Thorn Roundabout Speed reduction changes and new speed camera locations Woburn Key Little Brickhill New 50mph speed limit A5 B5704 Existing national speed M1 limit to remain (70mph) Existing 30mph speed limit to remain 50 B5120 Existing 40mph speed Milton Bryan limit to remain…

John Larkinson Nick Harris Chief Executive Chief Executive Office of Rail and Road National Highways Limited 25 Cabot Square Bridge House London 1 Walnut Tree Close E14 4QZ Guildford GU1 4LZ 28 June 2023 Dear John Independent evaluation of the effectiveness and operation of SVD and end-to-end system…

John Larkinson Nick Harris Chief Executive Chief Executive Office of Rail and Road National Highways Limited 25 Cabot Square Bridge House London 1 Walnut Tree Close E14 4QZ Guildford GU1 4LZ 28 June 2023 Dear John Independent evaluation of the effectiveness and operation of SVD and end-to-end system…

N260 In the Statement of Costs High Court of Justice (summary assessment) King's Bench Division (CPR PF44 9.5) Judge Case QB-2021-003576, 3626 and 3737 Reference NATIONAL HIGHWAYS LIMITED -and- (1) PERSONS UNKNOWN CAUSING THE BLOCKING OF, ENDANGERING, OR PREVENTING THE FREE FLOW OF TRAFFIC ON THE M2…

Our net zero plan Roadmap scope Roadmap for concrete Roadmap for steel Roadmap for asphalt Embedding decarbonisation in National Highways Net zero highways: our zero carbon roadmap for concrete, steel and asphalt Net zero highways: our zero carbon roadmap for concrete, steel and asphalt 1 Our net ze…

Third parties and safety governance Management arrangement 02 October 2023 Document history Revision Purpose description Originated Reviewed Authorised Date Created RM AMK/IR/ 22/08/23 SS/RW/ LC Second draft after RM Legal 11/09/23 feedback Services Final RM JG 02/10/23 | 02/10/23 Third parties and …

SCHEDULE: PARTY DETAILS Name Address 1. PERSONS UNKNOWN 2. Alexander RODGER 3. Alyson LEE 4. Amy PRITCHARD 5. Ana HEYATAWIN 6. Andrew Taylor WORSLEY 7. Anne TAYLOR 8. Anthony WHITEHOUSE 9. Barry MITCHELL 10. Ben TAYLOR 1 11. Benjamin BUSE 12. Biff William Courtenay WHIPSTER 13. Cameron FORD 14. Cath…

QB-2021-003576, 003626 and 003737 IN THE HIGH COURT OF JUSTICE KING'S BENCH DIVISION BETWEEN: NATIONAL HIGHWAYS LIMITED Claimant - and - (1) PERSONS UNKNOWN CAUSING THE BLOCKING OF, ENDANGERING, OR PREVENTING THE FREE FLOW OF TRAFFIC ON THE M25 MOTORWAY, A2 A20 AND A2070 TRUNK ROADS AND M2 AND M20 M…