Digital Visitor Briefing - privacy notice

This privacy notice sits beneath our top level privacy notice and provides information about how personal data is used in relation to the Digital Visitor Briefing.

Please note that this notice covers the pilot period starting on 28 March 2022 and covers the following National Highways buildings:

  • Woodlands, Bedford
  • Maidstone
  • The Cube, Birmingham
  • Brunel House, Bristol
  • South East ROC (Godstone)
  • Calder View House, Wakefield
  • Bridge House, Guildford

What personal data do we collect and handle?

Information we may collect includes:

  • Name of visitor - Mandatory
  • Emergency contact details (next of kin) - Optional
  • Relevant medical conditions - Optional
  • Accessibility conditions including if you have personal Emergency Evacuation Plan (PEEP) in place – Optional except if you have a PEEP.

Please note that the information we process on you will always be proportionate and only used in support for the purpose specified.

What do we use the data for?

To decide on next actions in emergency situations, including potentially contacting next of kin.

How long will we keep the data?

Six months (during the pilot phase).

Where will the data be stored?

Stored on DigiGreet, which is part of our CSI Paxton Security System.

What legally allows us to collect and handle information about you?

For the mandatory elements the legal basis is for processing this personal data is Article 6.1(e) of the UK General Data Protection Regulation – “processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller”.

For the optional elements the legal basis is for processing this personal data is Article 6.1(a) of the UK General Data Protection Regulation – “the data subject has given consent to the processing of his or her personal data for one or more specific purposes”.

Where consent has been given the individual will retain the right to withdraw that consent at a later date, without prejudicing the legality of the processing prior to the consent being withdrawn.

Who do we share your data with?

Data will be available to Amey reception staff and your National Highways host, but only in an emergency situation.

What rights do you have?

You have the right:

  • to be informed as to what we are using your personal data for
  • to access your personal data
  • to rectify your personal data
  • to restrict our processing of your personal data
  • to erasure

You can email our Data Protection Officer if you have any queries about your data.

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