How we work

Our primary role is to deliver a better service for road users and to support a growing economy. We work in the interests of taxpayers, road users and the millions of people who rely on the network every day.

Our plans for 2022 to 2023

In this video, National Highways Chief Executive Nick Harris gives an update on our plans for the coming year 2022 to 23

"The pace and scale of change across the highways sector is unprecedented. We've never seen greater and this year our focus is on transformation."
Nick Harris, Chief Executive, National Highways

Road Investment Periods

We receive funding from the Department for Transport in five-year cycles called Road Investment Periods. This enables us to plan for the long term, and provide excellent value for money for our customers, the taxpayer and the country. 

Road Investment Period 1 ran from 2020 to 2015. We're now in Road Investment Period 2 which runs from 2020 to 2025.

Road Investment Period 2 - 2020 to 2025

On 11 March 2020, as part of the Budget, the chancellor announced a £27.4 billion budget for investment in the Strategic Road Network between 2020 and 2025. Find out how we'll invest this budget to help connect the country in our Strategic Business Plan and Delivery Plan.

This short film highlights our goals and priorities between 2020 and 2025. 

Road Investment Period 1 - 2015 to 2020

From 2015 to 2020 we received funding of £15 billion which we’ve invested in improving the road network.

This video tells you more about our work to connect the country and what we achieved in the first Road Investment Period.

Regional centres

Our operations are split into seven regions: North West, North East, West Midlands, East Midlands, South West, South East and East. Each region has a control centre, and manages a programme of repairs and maintenance for its part of the network. 

We have around 5,700 colleagues around the country, including our uniformed traffic officers, who patrol key areas of the network. 

We’re supported by the National Traffic Information Service, which provides information to our National Traffic Operations Centre and our regional control centres. We communicate this information in various ways, such as setting signs on our roads or putting messages out through social media.