Social media use
The content on our social media channels gives you important information about using our roads safely and helps you see what is happening on England’s motorways and major A roads, allowing you to plan your journey better.
Reporting incidents
In an emergency, call 999. Other incidents should be reported via our Customer Contact Centre on 0300 123 5000.
Our channels are not always monitored in real time.
X
Regional X channels are updated and monitored 24/7 by our National Traffic Operation Centre and Regional Control Centres and share regional live traffic information, planned roadworks updates and regional news. This information will help you to plan your journey and arrive at your destination safely.
Our corporate channels share national stories and information that will help you to use our roads, such as safety campaigns. You can also find out about job vacancies and working for us. These channels are monitored Monday to Friday during office hours.
We also share information from other organisations, such as the Met Office, where we think this would be useful to you.
X may occasionally be unavailable, and we accept no responsibility for lack of service due to X downtime.
Corporate X account
- National Highways - @NationalHways
Regional X accounts
- South East - @HighwaysSEAST
- South West - @HighwaysSWEST
- East - @HighwaysEAST
- East Midlands - @HighwaysEMIDS
- West Midlands - @HighwaysWMIDS
- North West - @HighwaysNWEST
- North East - @HighwaysNEAST
- Yorkshire - @HighwaysYORKS
Scheme and road-specific X accounts
- Severn Bridges - @2SevernBridges
- DartCharge - @DartCharge
- A303 Amesbury to Berwick Down - @A303Stonehenge
- Lower Thames Crossing - @LowerThames
- A428 Black Cat to Caxton Gibbet - @A428Cat
- A66 Northern Trans-Pennine - @a66ntp
Read national and regional stories as well as find out information about our consultations and events.
Our Facebook pages are monitored Monday to Friday during office hours and do not provide traffic information.
Corporate Facebook page:
Regional Facebook pages:
- South East Facebook
- South West Facebook
- East Facebook
- East Midlands Facebook
- West Midlands Facebook
- North West Facebook
- North East Facebook
- Yorkshire Facebook
Scheme and road-specific Facebook pages:
View photos and videos from our activities and campaigns.
We may contact other Instagram users directly to seek approval to use their images in our content.
Read about industry-related stories and find out more about working at National Highways.
YouTube
Watch videos about our campaigns and find out more about the work that we do to get you where you need to be safely.
Threads
Our corporate Threads channel is updated and monitored 24/7 by our National Traffic Operation Centre and Regional Control Centres and share regional live traffic information, planned roadworks updates and regional news. This information will help you to plan your journey and arrive at your destination safely.
We also share national stories and information on Threads that will help you to use our roads, such as safety campaigns. You can also find out about job vacancies and working for us. These channels are monitored Monday to Friday during office hours.
We may share information from other organisations, such as the Met Office, where we think this would be useful to you.
Threads may occasionally be unavailable, and we accept no responsibility for lack of service due to Threads downtime.
